Terms & Conditions
Each booking is a private agreement between the customer and Rodostaxi and by booking you agree to our terms and conditions.
All transfers provided by taxis and minivans are private transfers.
Maximum number of passengers per taxi 4, per minivan 8, infants and children included.
If you have booked a taxi transfer for 1-4 passengers, a minivan may be used depending on how busy we are. If you have booked a large luggage capacity service, a station wagon or minivan will be used.
The price of a booking refers to pickup from the agreed point and transport to the agreed destination. Any additional stop or intermediate destination requested by the passenger may be charged extra.
We reserve the right to cancel a booking if you have selected a destination with a price that does not match the actual hotel location or address.
Arrival transfers: Our driver will be waiting for you to collect your luggage for 1 hour after your flight lands and will try to contact you if you haven't shown up by then (Average time to reach the arrivals exit 30-40 minutes). In case there is an unexpected problem that will take you longer, please let us know by coming to the arrivlas exit and informing the driver or sending a message via WhatsApp and the driver will wait longer. Please show your voucher you received via email to the driver before your transfer.
Departure or Island transfers: Make sure that you will be ontime at the collection point. The driver will wait for 15 minutes after the pickup time. If there is any problem that is delaying you, you must contact us immediately!
Please ensure that the departure date and pickup time you have selected in your booking is correct. We are under no circumstances responsible or liable to pay compensation in the event that you miss your departure flight or ship!
Luggage
Maximum number of luggage per taxi / minivan
- Taxi examples:
- 6 Cabin Suitcases
- 3 Medium Suitcases + 1-2 Cabin Suitcases
- 2 Medium Suitcases + 3-4 Cabin Suitcases
- 2 Large Suitcases + 1-2 Cabin Suitcases
- 1 Large Suitcase + 2 Medium Suitcases OR 3-4 Cabin Suitcases
- 1 X-Large Suitcase + 1-2 Cabin Suitcases
- Minivan examples:
- 7-8 Passengers + 7 Large Suitcases + 3-4 Cabin Suitcases
- 5-6 Passengers + 9 Large Suitcases + 3-4 Cabin Suitcases
Average suitcase sizes:
- Small Cabin suitcase: 45cm/18inch * 32cm/13inch * 18cm/7inch
- Large Cabin Suitcase: 50cm/20inch * 36.5cm/14.4inch * 23.4cm/9.2inch
- X-large Cabin Suitcase: 56cm/22inch * 38cm/15inch * 24.5cm/9.5inch
- Medium Suitcase: 60cm/24inch * 43cm/17inch * 26cm/10.5inch
- Large Suitcase: 69cm/27inch * 47cm/18.5inch * 35.5cm/14inch
- X-Large Suitcase: 81cm/32inch * 55.8cm/22inch * 35.5cm/14inch
We usually provide comfortable - sedan taxis for Taxi 1-4 passengers airport transfers. If you have exsessive luggage please order a large luggage capabity service at the extra services field at the booking form and a station wagon or Minivan will be provided. Price 15.00€ for one way and 30.00€ for a round-trip transfer.
If your luggage don't fit in a taxi and you haven't ordered a large luggage capacity service, you will have to pay the trip for a 2nd taxi as well.
Baby strollers: Depending on the folded size can be counted as a suitcase.
Wheelchairs: A foldable wheelchair is considered the same size as an x-large suitcase. In most cases a Larger Luggage Capacity service must be ordered.
If you have a non-foldable wheelchair please make sure to order a Larger Luggage Capacity service just for this and another taxi for your luggage.
Sports equipment - Surfboards: Please order this service at the Extra Services area. Order a Taxi 1-4 Passengers and select the service. A Minivan will be provided instead. Up to 4 passengers and 2 surfboards per Minivan.
Flight Delays
There are not extra charges in case your flight arrives with a delay. We monitor all flights and one of our drivers will meet you at the arrivals exit after you collect your luggage.
In case your flight is delayed and our schedule is very busy , we will contact you after your flight landing to let you know if you need to wait for a while for the driver.
Please show your voucher you received via email to the driver before your transfer.
Change of Departure Transfer Date
There is no additional charge for changing the departure pick up date or time. Changes will be accepted at least 4 hours prior to your scheduled pickup time! Please let us know as soon as possible!
Cancellation Policy
If you cancel at least 4 hours before your scheduled transfer, you will receive a full refund with a standard fee of €10.00.
If you cancel less than 4 hours before your scheduled transfer and you have booked an oneway arrival or departure transfer, you are not entitled to a refund.
In case you have booked a round-trip transfer and you cancel less than 4 hours before your scheduled arrival, you will receive a refund equal to the value of the return transfer.
No extra charges if your flight is canceled and rescheduled for the next day! Please let us know as soon as possible!
We thank you for your trust!
